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Access Groups & Tag Scoping

Access Groups allow you to partition your business resources (Products and Knowledge Base documents) so different AI agents only see information relevant to their domain.

How Access Scoping Works​

┌────────────────────────────────────────────────────────┐
│                   AICB Workspace                       │
│                                                        │
│  ┌──────────────────────┐    ┌──────────────────────┐  │
│  │   "Sales" Group      │    │  "Support" Group     │  │
│  │  - Catalog Items     │    │  - Troubleshooting   │  │
│  │  - Pricing Sheets    │    │  - Warranty Docs     │  │
│  └──────────┬───────────┘    └──────────┬───────────┘  │
│             │                           │              │
│      ┌──────▼──────┐             ┌──────▼──────┐       │
│      │  Sales Bot  │             │ Support Bot │       │
│      └─────────────┘             └─────────────┘       │
└────────────────────────────────────────────────────────┘
  1. Global Access Items: Products or Docs created without an assigned group are visible to all agents.
  2. Scoped Items: When an item is assigned to one or more Access Groups, only agents that belong to those groups can search or recommend them.
  3. Shared LLM Keys: An Access Group can store a dedicated LLM API Key (e.g., an Enterprise OpenAI key) that is automatically inherited by all member agents.